Why was my clip rejected?
Updated October 2, 2026
Your clip was rejected because it did not meet a campaign rule or a Clipster rule when it was reviewed. The exact reason is shown next to the post on your dashboard.
Where to find the reason
- In Clipster (always up to date): go to My Activity → Submissions and open the rejected post. The reason is shown under the status (in the app: "Reasoning"). On desktop, you can also hover over the info icon next to Rejected.
- Clipster Bot DM on Discord: The bot also sends you the reason.
Not getting the DM?
- Check that your Discord is connected in Settings → Login Methods (in the app: Profile → Login methods).
- Check that you are on the right Discord account.
- Allow DMs from server members (User Settings → Privacy & Safety).
- Look in your message requests.
- Clipster always shows the reason on the submission, even if the DM did not arrive.
Rejection reasons
Campaign Requirements and relevance
| Reason | What it means |
|---|---|
| Content does not match requirements | The content is off-topic, in the wrong style or format, or is missing something the brief asks for. |
| Account Irrelevant to Campaign | Your page does not match the campaign's niche. For example, only CS2 pages can join CS2 campaigns. |
| South Asia–focused content | The content targets a South Asian audience when the campaign needs another region. |
| Non-English content | The content itself was not in English. |
| Non-English caption / Spam Caption | The caption was not in English, or was spam (for example, unrelated hashtags). |
| Caption requirements not met | The caption did not meet the campaign's caption rules; for example, a required tag or text was missing or removed. |
Engagement
| Reason | What it means |
|---|---|
| Below Campaign engagement threshold | The engagement rate was too low. Older rejections may say "Below Clipster engagement threshold". See the thresholds in What rules does every clip need to follow?. |
| Inorganic Engagement | The views or engagement do not look organic. |
| Hidden Engagement | Likes, comments, views, or other engagement statistics were hidden or restricted, preventing the submission from being reviewed properly. |
Availability and account status
| Reason | What it means |
|---|---|
| Video not available | The video could not be played, was removed, failed to load, or was not public. |
| Profile Not Available | Your profile was deleted, private, or could not be opened. |
| User suspended | Your account was suspended, so your open submissions were rejected. |
Logo Requirements
| Reason | What it means |
|---|---|
| Logo size issue | The logo is too small. |
| Logo placement issue | The logo is in the wrong place, cut off, covered, or rotated. |
| Logo Not Looping | The logo did not stay visible or loop for the whole video. |
| Wrong Logo / Logo Usage Issue / Multiple Logos | The logo was missing, wrong, had changed colours, or more than one logo was used. |
For logo and music rules, see What do logo and music campaigns require?
Content Integrity and Safety
| Reason | What it means |
|---|---|
| Explicit / NSFW content | Nudity, sexual content, graphic violence, or other adult content. |
| Spam Post | The same video was submitted several times, or many unrelated posts were submitted. |
| Duplicate Submission | This post or video was already submitted. |
| Not original content | The submission was found to contain copied, stolen, reused, or otherwise unoriginal content. |
| Other | None of the reasons above fit. The note on your dashboard explains more. |
Messages when you submit (not rejections)
These messages appear when you submit. The post never went into review.
- "Submission is too old for campaign. Create new post and try again." The post was live for more than 24 hours before you submitted it.
- "This post was published before the campaign started. Create a new post and submit it." Only posts published after the campaign launch count.
- "This post was already submitted to a campaign. Please submit a different post." The post is already in this or another campaign.
- "This post was already submitted and deleted; resubmission is forbidden." You removed this post from the campaign before.
- "Campaign is not active" The campaign has ended. No new posts can be submitted.
- "The campaign doesn't have enough budget right now." The budget is used up for now. It may open again if budget frees up.
- "This campaign requires a specific sound. Use the required sound and submit again." You used the wrong audio lin. Post again with the sound from the campaign details.
- "Your account's niche doesn't meet this campaign's niche requirements." See the account niche section in the campaigns article.
- "No OAuth connection found. Connect via OAuth to participate in geo-restricted campaigns." This campaign targets specific countries. Link the account directly with Link Account (bio-verified accounts can't join), then submit again.
My post showed earnings, then got rejected
Earnings on your dashboard do not mean the post was approved. Approval is not shown separately. Most posts that show earnings have simply not been reviewed yet.
What can I do now?
- If the reason is correct, post a new clip that follows the rules. Rejected posts cannot be resubmitted.
- If you think the decision is wrong and the reason can be appealed, see How do I appeal a rejected clip?.
- A rejection is not a suspension. If your whole account is blocked, see Why was my account suspended, and can I appeal?.